Privacy Policy - BeautyFix

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.

IMPORTANT NOTE - Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act ("HIPAA").

I. Introduction

This Privacy Policy (the "Privacy Policy") describes how BeautyFix collects and uses Personal Data about you through the use of our Website, and through email, text, and other electronic communications between you and BeautyFix.

BeautyFix respects your privacy, and we are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we and our affiliates, including certain affiliated professional entities (collectively, "BeautyFix", "we", "our", or "us") may collect from you or that you may provide when you use BeautyFix through our website ("website" or the "Platform").

This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time and your use of the Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

This Privacy Policy does not apply to information collected by any third-party, including through any application or content (including advertising) that may link to, be embedded on, or otherwise accessible from or on the Platform. Also, you may be subject to different privacy policies or terms of service for other websites or applications.

BeautyFix is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of personal information.

II. Information We Collect About You and How It's Collected

Information About You and Your Health Care Treatment and Payment

We collect several types of information from and about users of our Platform, including:

Information by which you may be personally identified, such as name, mailing address, email address, telephone number and account information, postal address, gender, occupation, billing and collection information that you provide to us, information related to your eligibility, or any other information collected on the Platform that is defined as personally identifiable information under applicable law ("Personal Information").
Health-related information, such as clinical history and condition, and any other information exchanged in emails, texts, chats or calls between you and BeautyFix.
Information about your Internet connection, the equipment you use to access our Platform, and usage details.
Information about you, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request.
Any other information we specifically request.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Platform (e.g., usage details, IP address, and information collected through cookies, web beacons, and other tracking technologies).
From third parties with whom we work to provide you services, such as physicians, medical professionals, and pharmacies.

Information You Give to Us

The information we collect on or through our Platform may include:

Information that we collect when you browse our website. Even without creating an account, we still may collect from you some of the information described in this Section II.
Information that you provide on our Platform, including information provided when you sign in or register for an account on the Platform or for services provided by one of our affiliates, or through communications with you through the Platform or as a result of any healthcare services.
Information to process or respond to your inquiries related to requests for treatment, payment, customer service; and when you provide feedback on our Platform, including payment processing information that includes billing information, such as a name, address, email address, and payment card information. When you provide or update your payment processing information, we transmit the payment via an encrypted connection to a third party credit card processor. BeautyFix does not collect or store your full credit card details.
Records and copies of your correspondence (including email addresses) if you contact us, such as when you report an issue with our Platform or other services.
Information that you provide for display or posting on the Platform, including information provided in social media and/or testimonials. If you provide a testimonial, your first name will be posted along with the testimonial. Please remember that testimonials are located in the public areas of our Platform. Do not provide information for display or posting on the Platform that you would not want others to save or share.
Your search queries on the Platform.

As with many other websites and applications, as you navigate through and interact with our Platform, we may use automatic data tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Platform, including traffic data, location data, logs, language, date and time of access, frequency, and other communication data and the resources that you access and use on the Platform.
Information about your computer and Internet connection, including your IP address, operating system, host domain, and browser type.
Details of referring websites (URL). We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

III. How We Use Your Information

We may use information collected about you, including Personal Information, in the following ways:

To complete any registration or other transactions or actions you request online, such as payment processing, including determining eligibility, use, and other benefits.
For treatment, payment, or healthcare operational purposes.
To communicate with you about our healthcare services and information, products, and services that you request from us (which may include telephone, voicemail, email, SMS/text messages, or notifications within the Platform).
To contact you if you receive healthcare services resulting from your use of the Platform.
To administer your account, including processing your payments and fulfilling your orders if you receive healthcare services resulting from your use of the Platform.
To operate the Platform and perform any services associated with the Platform, including providing you with technical support and to improve the Platform and our products and services.
To provide you with information that you have requested or to respond to your inquiries.
To create de-identified information that cannot be used to personally identify you, such as aggregate statistics relating to the use of our service.
To measure or understand the effectiveness of communications (including advertising) that we send to you and others, and to deliver relevant communications to you and to provide you with communications from BeautyFix, surveys, newsletters, and other information.
To better understand our audience.
To enhance the safety and security or performance of our products and services. This includes verifying your identity, preventing or detecting fraud or other unauthorized or illegal activities.
To design, develop, and communicate with you about our features, products, and services, or, subject to any consents or authorizations that are required by applicable law, those of our subsidiaries, affiliates, and parent companies and any of their related businesses and those of our third-party partners.
To notify you about changes to our services or the Platform.
To enforce this Privacy Policy and any other terms that you have agreed to, including to protect the rights, property, or safety of us or any other person, or the copyright-protected content of the Platform.
For any purpose where you have given your consent (where legally required).
To comply with applicable federal, state, and other laws and regulations.

IV. Disclosure of Your Information

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy as follows:

For treatment, payment, or healthcare operations purposes.
To anyone authorized under this Privacy Policy or pursuant to any other consent or authorization that you may provide.
To service providers that assist us in the maintenance, improvement, and optimization of our Platform, such as service providers that help us run and maintain the technology and security infrastructure that support our Platform or that provide services such as email delivery, auditing, and similar services.
To medical providers, including without limitation, physicians, healthcare facilities and organizations, pharmacies, and laboratories that provide any services to you, including medical providers with whom you communicate and/or medical providers who review your information in providing healthcare services to you.
To BeautyFix and its affiliated professional entities' employees, or other third-parties who provide services to BeautyFix or an affiliated professional entity.
To our affiliates and their employees, including for the purpose of posting information or notifications about healthcare services in your account.
To fulfill the purpose for which you provide it.
To third-party credit card processors via an encrypted connection so that they can process any payments by you.
To any third-parties we believe necessary or appropriate to comply with applicable laws.
To entities that assist us with marketing and advertising.
For any other purpose disclosed by us when you provide the information or with your consent.

V. Data Security

We have implemented measures designed to reasonably secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The information you share in public areas may be viewed by any user of the Platform.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk.

VI. No Services To Persons Under The Age of 18

BeautyFix does not knowingly provide services to minors under 18.

VII. Contact Information

If you have any questions or comments about this Privacy Policy and our privacy practices, please message us through the Platform or contact us at support@beautyfix.com